Stem swivel brake TPR Medical caster for hospital

Q: Are you manufacture or trading company?

A: We are manufacture. Our factory has been specializing in all kinds of caster wheels since 1993.

Q: Where is your factory? Can I visit?

A: Our factory is located in Jiangyin,Wuxi City, Jiangsu. 2 hours to Shanghai, You are warmly welcome to visit.

Q: What is your delivery time?

A: In general, within 15working days. It also depends on the order quantity.

Q: What is the term of payment?

A: Payment terms: 30% of deposit, and the balance will be cleared by T/T or L/C before delivery.

Q: Can I get some samples? And what's the timing?

A: Samples are available at any time. Sample fee  and delivery fee are Paid by you first, but can be refund when mass production 

Q: How can your factory control the quality?

A: Quality is at the forefront of our commitments to our customers always. We have strict quality management process from raw material to finished product. Details please ref below:

 -- Material Vendor Assessed.

 -- Incoming material inspected(IQC)  

-- In-line product 100% Check(QC)

 -- 100% inspect before packing(QC)

-- According to standard or customer's requirement to check random after final packing to ensure the quality(QA)

Q: What's the MOQ?

A: Normally we take the order no matter it's big or small. If your quantity is under the MOQ, we will arrange it in our sample room especially.

Q: Can I make my own brand?

 A:We do both OEM and ODM, and you can make your own logo on the bags.

Q: Can we visit your company?

A: Of course. Wecome to our company anytime