Q: Are you manufacture or trading company?
A: We are manufacture. Our factory has been specializing in all kinds of caster wheels since 1993.
Q: Where is your factory? Can I visit?
A: Our factory is located in Jiangyin,Wuxi City, Jiangsu. 2 hours to Shanghai, You are warmly welcome to visit.
Q: What is your delivery time?
A: In general, within 15working days. It also depends on the order quantity.
Q: What is the term of payment?
A: Payment terms: 30% of deposit, and the balance will be cleared by T/T or L/C before delivery.
Q: Can I get some samples? And what's the timing?
A: Samples are available at any time. Sample fee and delivery fee are Paid by you first, but can be refund when mass production
Q: How can your factory control the quality?
A: Quality is at the forefront of our commitments to our customers always. We have strict quality management process from raw material to finished product. Details please ref below:
-- Material Vendor Assessed.
-- Incoming material inspected(IQC)
-- In-line product 100% Check(QC)
-- 100% inspect before packing(QC)
-- According to standard or customer's requirement to check random after final packing to ensure the quality(QA)
Q: What's the MOQ?
A: Normally we take the order no matter it's big or small. If your quantity is under the MOQ, we will arrange it in our sample room especially.
Q: Can I make my own brand?
A:We do both OEM and ODM, and you can make your own logo on the bags.
Q: Can we visit your company?
A: Of course. Wecome to our company anytime